Shipping & Returns

SHIPPING FEES

All of our prices exclude shipping. Shipping is calculated at the checkout.

Goods are dispatched within 1 - 3 working days of your order being placed.Please call us for other shipping method you prefer.

We provide free shipping if you order coffee products over $45.

REFUND/RETURN POLICY

There are no returns and no refunds for Coffee products (ground coffee, beans), if for some reason you are not happy with your coffee purchase, please email us or give us a call and we will work something out with you.

Please note that special orders have no return policy.

A return may void a multiple purchase discount or promotional shipping discount, if it has been applied to the purchase order.

PAYMENT AND CANCELLATION POLICY

Please note that your payment will be processed immediately upon ordes submission.

Orders can be cancelled at no cost if within 24 hours of the purchase providing the item has not yet shipped. Please call or e-mail us as soon as possible if you decide to cancel an order.